We help clients implement a sound steady state management strategy for their cloud ecosystems. We help define governance models that include delivery and operational policies. The key tenets of these, which cover the breadth of Cloud Lifecycle Management (CLM) activities, include the following:
Service Delivery: Includes provisioning, self‑service, service level management (SLA), regulatory compliance, availability auto‑scaling, high availability considerations, cloud bursting, continuity backup, failover, DR and security.
Service Operations: Includes monitoring, orchestration and automation, auditing, access management, incident management, metering and chargeback, cost management and optimization and continuous improvement through analytics.
Through our Cloud Management services offerings, we help define an optimal cloud operations framework that enables continuous delivery of development/operations (“dev-ops”) across a heterogeneous combination of private, public or hybrid cloud models.